Innovia Integrated Solutions providing training and development services as a function concerned with organizational activity aimed at bettering the job performance of individuals and groups in organizational settings. Training and development can be described as “an educational process which involves the sharpening of skills, concepts, changing of attitude and gaining more knowledge to enhance the performance of employees”. The field has gone by several names, including “Human Resource Development”, “Human Capital Development” and “Learning and Development”.
This could be easily implemented by providing the following training and development services:
• CRM Concept
• Call Center Management& Reporting Techniques
• Customer Service Techniques
• Soft Skills Package (Communication, Interpersonal, Team building, Presentation, Negotiation, ..etc)
• Business Management concept& Techniques
• Project Management Concept& Techniques